Shipping policy
Shipping Policy
Thank you for shopping with Hidden Gem Finds!
Order Processing
Orders are typically processed within 1–3 business days after payment is received. Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.
Shipping Times
Estimated delivery times vary depending on your location and the product ordered.
- United States: 7–15 business days
- Canada: 10–20 business days
- International: 10–30 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Delays
Occasionally, shipping delays may occur due to customs inspections, weather conditions, carrier issues, holidays, or other circumstances beyond our control. We appreciate your patience and understanding.
Order Tracking
Tracking information will be provided via email once your order has been shipped. Please allow a few days for tracking updates to appear.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. If an incorrect address is entered, please contact us immediately at alishaalexist@outlook.com. We cannot guarantee changes can be made once an order has been processed.
Lost or Stolen Packages
Hidden Gem Finds is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier.
Contact Us
If you have any questions about your order or shipping, please contact us at:
Email: alishaalexist@outlook.com